Returns, Refunds & Cancellations

Made-to-order products are not eligible for change-of-mind returns. If an item arrives damaged, defective, or incorrect, contact support promptly with the order number and clear photographs so we can review a replacement or refund.

An order may be changed or canceled only before it is released to production. Once production begins, cancellation is unavailable. Approved refunds return to the original payment method; bank processing time varies.

If a charge or order problem is not resolved through support, customers retain any dispute rights provided by their card issuer and applicable law.

Merchant: The Angry Creamsicle.

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